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 Help Wizard/Customer Service Contact

How do I check the status of my Sales?

To check the status of any sale, just click on the "Sales" link from your "My Account" page.  Here, you will be able to:

  • Search by Transaction number or Buyer ID

  • Search by Status (All Sales, Received, Shipped, Refunded, Closed)

  • Search by any past period of time, from a minimum of 7 days past to 90 days past

To view a sale older than 90 days, you can click on "Payment History" where you will have a list of your completed Sales sorted by date range/pay period for up to the past 18 months.



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