If you placed an order and it now shows as "Refunded", the seller has cancelled your order. 

The following are some possible reasons why your order may have been refunded:

• The buyer and seller mutually agreed to cancel a sale.

• Half.com Customer Support requested that the seller cancel the sale.

• Buyer purchased item despite seller limitations such as no P.O. boxes or buyer wants purchase sent outside the United States.

In general, when a seller lists an item on Half.com, and a buyer purchases that item, both members are expected to honor that purchase. In accordance, the seller may not refuse to accept payment for an item at the end of a successful sale.

Sellers are expected to perform in a manner that results in a consistent high level of buyer satisfaction. If a seller's interactions with the Half.com community create unacceptable levels of buyer dissatisfaction, that seller has violated this policy.

If you feel your seller has violated this policy by issuing a refund, please contact the Half.com Trust & Safety team by clicking "Contact Customer Service" below.