Half.com
 
My Account Wish List Sell My Stuff Help eBay Home Sign in/out
Home Books Textbooks Music Movies Games Game Systems
Search
Home > Help DeskHelp Wizard
Half.com Help
Help Desk

Policies

Help Wizard

 Help Wizard/Customer Service Contact


We do our best to make sure our product catalog is in the best possible shape. But of course, nothing is perfect, and there may be listings in our catalog which have mislisted information. In this case, we want you to report these errors to us!

Please be sure to include the following information when reporting a catalog error:

  • ISBN or UPC code.

  • Title

  • URL to the item listing page on our site.

  • Problem with the listing and the correct information that should replace it.

For example, if there was a problem with the book listing for "Harry Potter & the Goblet of Fire" such as the author being listed as Dr. Suess instead of J. K. Rowling, a good error report would look like this:

For your listing of "Harry Potter & the Goblet of Fire" (isbn: 0-43913-9597), the author is listed as Dr. Suess. It should be J. K. Rowling. This is the listing for the book: http://product.half.ebay.com/ws/web/HalfProductDetails?pr=1072270201

It is important to include as much detail as possible when reporting an error. Some books, for example, have been reprinted multiple times over the years, and have multiple formats (paperback, hardcover, large print paperback, etc) and all have different URLs and ISBN numbers, but the same title. Just providing a title and the problem with the listing may not be enough to find the catalog error. Providing all information helps us find the EXACT listing you are referring to so we can fix what?s wrong!

To report the catalog error, just click the link below that says "No, I need to contact Customer Service" and enter your message to us in the form provided. Note: Any catalog repairs are handled by a team outside of Half.com Customer Service. While we aren't able to respond directly to requests made through this form, the information will be reviewed by our catalog repair team for appropriate action. Please send only catalog repair requests! If you have additional questions please send them to Customer Service using a different subject in our Help Desk Wizard.



Did this answer your question?

Yes
Ask another question
Go to Half.com homepage

No