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 Selling - Getting Paid

What are the fees for selling an item at Half.com?

At Half.com, there are no start-up, listing or monthly fees. We simply take a commission off the selling price at the time of the sale.

Commissions for items sold in the Books, Music, Movies, Games, and Game System categories are calculated as a percentage of the selling price of the item only. The shipping cost is not added to the selling price.  (selling price of item sold - commission + shipping reimbursement)

Commission rates are as follows:

Selling Price

Half.com Commission

$0.75 - $50.00

15.0%

$50.01 - $100.00

12.5%

$100.01 - $250.00

10.0%

$250.01 - $500.00

7.5%

> $500.00

5.0%

When do I get paid?

We pay sellers by direct deposit twice a month. Payment periods end on the 15th and last day of each month. We deposit whatever your seller account balance is on the pay period ending date into your checking account approximately 7 business days after the end of the period.

Payment period

When to expect your payment

Between the 1st and 15th of the month

Around the 22nd of the month

Between the 16th and the last day of the month

Around the 7th of the following month

For additional information, please refer to our Seller Payment Policy.

Additional Shipping

If any item has to be shipped a second time as a result of wrong address, refusal of the item, or undeliverable address, etc., a Seller may receive a second shipping reimbursement minus commission once a buyer authorizes an additional charge to their credit card. The second reimbursement will be limited to the same amount originally charged.  Buyer and sellers must work out additional shipping charges between themselves.

Is it safe to put my checking account information on my account?

Half.com by eBay and eBay use industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. Half.com by eBay and eBay treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet. Therefore, we recommend that you change your password often and you choose passwords that contain both letters and numbers.

A transaction doesn't show in my sales history.

The Sales History Page often does not update automatically. If it is behind, the transaction could take several hours to show up. It is always a good idea to check your pending payments section as well as the sales section because it can sometimes update sooner.

To check your pending payments, please follow the instructions below:

  1. Click on the "My Account" link at the top of any page. You may be asked to sign in.

  2. Click on the "Payment History" link located under the "Selling" section on the left side of the page.

  3. Click on the date range in question. All transactions from that date range will be listed.


If you are still unable to see your transaction, please click here, then click on "Contact Customer Service" near the bottom of the page. Be sure to include the transaction number in question and we will get back to you with any information we can find.

What do I do if I didn't receive my Direct Deposit payment?

Your seller account balance at the end of each period will be deposited into your personal checking account approximately 7 business days after the end of the period. For example, if your seller account balance on the 15th of the month is $35, then you should expect a $35 deposit to your personal checking account in approximately 7 business days. Please keep in mind that this does not include weekends or holidays.

If you still have not received your payment, it is possible that the bank information you have on your account is incorrect. We recommend double checking this information by going to your "My Account" page and clicking on the "Seller Payment Method" link under "My Account". Make sure you are entering your routing number and account number exactly as your bank has it. There are Help links on this page if you need help finding out what your routing or checking numbers are. If that was the source of the problem, we will try again to deposit your payment and you will want to check with your bank to see if the payment has been deposited after a couple of days.

Your seller payment will be deposited directly into your personal checking account for the pay period directly following the current pay period.

What makes up a seller's account balance?

A Seller's account balance, which can be viewed on the Payment History page, is determined by the following calculation:

(Selling price of items sold + shipping reimbursement - Half.com commission - Charges)

I only received $3.07 to ship a textbook, but the postage cost me more than $3.07.

Half.com reimburses a flat rate for shipping Books, Movies, Music and Games and Games Systems. These reimbursements are adequate for the vast majority of items shipped on Half.com. If you are shipping an item that will exceed our reimbursement, you should include this difference in the price of the item you are selling.

You can learn more about the shipping policies at Half.com, by clicking here.

I only received $5.24 to ship a textbook expedited, but the postage cost me more than $5.24.

Half.com reimburses a flat rate for shipping Books, Movies, Music, Games and Game Systems. These reimbursements are adequate for the vast majority of items shipped on Half.com. If you are shipping an item that will exceed our reimbursement, you should include this difference in the price of the item you are selling. Please note that even if the reimbursement does not cover the cost to ship the item through expedited mail, sellers are still required to ship the item by the method selected by the buyer.

If you would like to edit your shipping options, you can do so by following the steps below:

  1. Click on the My Account link near the top right of the page. You may be asked to sign in.

  2. Click on the Seller Shipping Options link.

  3. You will first see options for handling shipping for Books, Music, Movies, Games and Game Systems.

  4. Click on the Change Shipping Methods link to make any changes.

  5. On the next screen you can change your shipping options.

  6. Click on "Save Changes".

You can learn more about the shipping policies at Half.com by clicking here.

How does a seller get paid?

As a Seller, we only offer payment by direct deposit (ACH) to your personal checking account.

In addition to being more convenient (no lines at the bank), direct deposit payments will be deposited directly into your checking account approximately seven days earlier than you would receive a paper check. Direct deposit is reliable. You'll never need to watch your mailbox again!  By receiving payment via direct deposit, you will get paid every two weeks no matter what your seller account balance is.

How do I sign up for Direct Deposit?

Signing up for Direct Deposit of your Half.com seller payments is easy! Just follow the steps below:

  1. Grab your checkbook. You'll need to enter some of the numbers printed on your checks or deposit slips.

  2. Click the "My Account" link in the right hand corner. You may be asked to log in.

  3. Click the "Seller Payment Method" link under the "My Account" heading.

  4. Enter your routing number and account number in the boxes provided for this information. You'll find a picture explaining what number is what on your checks.

  5. Click the "Save changes" button and you're all set!

Can I use a savings account for Direct Deposit?

At this time, we are unable to accept a savings account for your direct deposit. This is because the Federal Reserve does not consider it a "transaction account." The Federal Reserve is the government agency that defines what constitutes a "transaction account."

When a bank receives electronic debits or credits to a savings account, the bank will generally return the item and notify us that the account cannot be used for non-recurring electronic payments. Therefore, we require a checking account to be used for your direct deposit.

Can I use a PayPal account to receive Half.com payments?

At this time we have no definite plans to incorporate PayPal into our Seller Payments system. All payments will be directly deposited into your checking account.