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Help Desk


 Selling - How to Become a Seller

How do I create a seller account?

If you've already become a member and want to sell on Half.com, follow these steps:

  1. Click the My Account link at the top of the page to log in to your account.

  2. Click the Start Selling Now link in the Selling box on the left side of the page.

  3. Enter your credit card and contact information and click Next.

  4. Enter your direct deposit information so you can receive payments.

  5. Choose the shipping methods you'll support. You have to support Media Mail, but you can also offer Expedited Mail.

  6. Click Register, and you're done!

Your account will now have added options and features for selling, such as inventory management and sales histories.

Can people living outside the United States sell on Half.com?

At this time, Half.com accepts inventory only from within the US, including US territories. US military personnel with an APO or FPO mailing address are also able to trade on Half.com. Our parent site, eBay, does support international sellers. If you'd like to sell on eBay, you can register on eBay.com to get started.

I'm a seller. Why do you need my credit card and telephone number?

You won't be charged anything to register or to list items for sale at Half.com. We use your credit card information and telephone number to verify your identity, which is important for protecting you and our other members from fraud. Using the credit card processing network, we'll verify that the name and billing address you entered match the name and billing address on the credit card. We require this of everyone selling at Half.com to create the safest, most secure marketplace possible.

As outlined in our User Agreement, Half.com reserves the right to make adjustments to your seller account balance in the event of a member dispute, fraud, or a lack in seller performance. If insufficient funds exist in the seller account balance, Half.com will deduct funds from your checking account. By agreeing to our User Agreement and policies, you agree to allow Half.com to make these adjustments or deductions.

Entering your credit card number is safe, because we use the latest encryption technology available. See our Privacy and Security Policy for more information.

Do I need to register for a Half.com seller account if I already have an eBay seller account?

Yes. To list items on Half.com, you need to register with Half.com and open a seller account. This takes only a few minutes, and once it's done you'll be able to list on both sites. You can use the same user ID and password that you created for your eBay account for your new Half.com account, and all your Feedback from both sites will be in one Feedback Forum. However, you'll be billed separately by Half.com and eBay for listing and final value fees.

If you already have an eBay seller account, there will be no changes to how you're being billed today.

Once you become a registered Half.com seller, you can set up your account so that your Half.com inventory is also listed on eBay. Learn more about how to list on Half.com and eBay at the same time.

Can I be a seller on Half.com if my feedback profile is private?

No. To increase trust between buyers and sellers, Half.com doesn't allow sellers to make their Feedback Profile private. All new sellers need to make sure that their Feedback Profiles are public.

To change the privacy setting on your Feedback Profile:

  1. Go to the Feedback Forum.

  2. Click the Make Feedback public or private link in the Feedback tools section on the right side of the page. You may be asked to sign in.

  3. Select the Make your Feedback Profile private option, and click the Save button.

Is giving my credit card information safe?

We follow industry standard practices and make every effort to safeguard the confidentiality of each user's personal information. All credit card information you submit is encrypted through secure server software (SSL). When you conduct a transaction on our site or when you sign in to your account, we encrypt all of your credit card information and store that information in our secure data center. All transactions are conducted through our secure servers, which are protected behind state-of-the-art firewalls.

For more information, please see our Privacy and Security Policy.

What if my credit card wasn't accepted?

When you enter your credit card information on the site, Half.com verifies your credit card by sending the information to your credit card company or bank for an authorization. If the credit card company or bank responds with a "declined" message, we must pass that information on to you. Half.com does not decline the card.

Here are a few suggestions:

Confirm that the credit card number and expiration date that you have on file with us are accurate and up to date.

Contact the credit card company or bank that issues the card and confirm that:

  • Your account is in good standing

  • Adequate credit is available on the account to accept the charge

  • The account does not have an Internet/phone order block

  • The account has been activated (if it's new)

Remember that debit and check cards may be subject to usage limits set by your bank.

After you've checked the information above, please reenter your card information to verify it is correct:

  1. Click the My Account link near the upper right of any page.

  2. Click the Credit cards link under the My Account section on the left side of the page.

  3. Click the Remove link under your credit card information.

  4. Click the Add New Card icon.

  5. Fill in the appropriate fields with the correct information exactly as it appears on your billing statement.

  6. Click the Submit Credit Card button.

If you receive a declined message when you make your next purchase, we'd suggest that you use a different credit card to your account. You can repeat the steps above to add that card to your account.

How do I get paid by Half.com?

We make payment to sellers by direct deposit (ACH) to your checking account. The balance of your accumulated sales is calculated on the 15th of each month and on the last day of each month.

Your payment will be deposited to your checking account approximately 7 business days after the end of the selling period (either the 15th or the end of the month).

When we're preparing to deposit money to your checking account, we'll send you an email letting you know what date to expect the money.

Note: Direct deposit won't be made to savings accounts.

To sign up for direct deposit to your checking account, follow these steps:

  1. Grab your checkbook. You'll need to enter some of the numbers printed on your checks or deposit slips.

  2. Click the My Account link at the top of the page. You may be asked to sign in.

  3. Click the Seller Payment Method link under the My Account heading.

  4. Enter your bank's name, routing number, and your account number in the boxes provided for this information.

  5. Click the Save Changes button.