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Help Desk


 Membership - Updating Your Account Info

How do I make changes to my account information?

Account changes are made through My Account. By using My Account, you'll have access to all of your personal, shipping and credit card information. You can change any of this information at any time. Please note that all of your personal information is encrypted and password protected. YOU are the only one that can make changes.

Can I use more than one credit card?

Absolutely! You can specify multiple credit cards. Simply choose the Credit Card link on your account page. You can add multiple credit cards, remove or edit existing cards, or make one credit card your preferred card for all purchases.

Can I have my purchases shipped to more than one address?

Yes. You can associate multiple shipping addresses with your account. To add, edit or delete shipping addresses, choose the Shipping Addresses link on your account page.

What is Speedy Checkout?

Speedy Checkout is a way to make your purchases faster and easier. In short, it allows you to set up a default shipping address and credit card for every purchase you make at Half.com. When your items are in the Shopping Cart and you're ready to checkout, simply click the Speedy Checkout button and your purchase is made with the pre-selected address and credit card. Of course, you are given the chance to review your shipping and billing information before finalizing the purchase. You can still use standard Checkout to select or add different shipping and billing information during the checkout process.

How do I change my password?

Click the 'Change' password link under Personal Information on your account page. Enter your new password and confirm it. We'll prompt you for your old password to ensure your identity.

How can I not receive special offers from Half.com via email?

If you are not receiving the notices that you would like, or you are receiving notices that you do not want, you can change or review your preferences by following the steps below:

  • Click on the "My Account" link located at the top of any Half.com Page. You may be asked to sign in.

  • Go to the Personal Information Section and click on "Notification Preferences"

  • Follow the instructions on that page.

Please keep in mind it can take up to 14 days for your new preferences to take effect.